Terms of Service

1. Acceptance of Terms

By accessing our website at rosiesjanitorialoc.com or engaging our janitorial services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

Rosie's Janitorial Services provides professional commercial cleaning services throughout Orange County, California, including but not limited to:

• Office cleaning and maintenance
• Floor care services (carpet cleaning, stripping, waxing, buffing)
• Disinfection and sanitization services
• Day porter services
• Retail space cleaning
• Green cleaning solutions

3. Service Agreements and Quotes

Quote Requests

Quotes provided through our website or phone are estimates based on the information provided by the client. Final pricing may be adjusted following an on-site evaluation of the facility.

Service Contracts

All commercial cleaning services require a written service agreement outlining:

• Scope of services
• Service frequency and schedule
• Pricing and payment terms
• Contract duration and renewal terms
• Cancellation policies

4. Payment Terms

• All prices are quoted in U.S. dollars
• Invoices are issued according to the terms in your service agreement
• Payment terms and methods will be discussed and agreed upon directly with our office

5. Scheduling and Access

The client is responsible for providing:

• Safe and unobstructed access to all areas to be cleaned
• Keys, access codes, or other means of entry
• Working utilities (water, electricity)
• Secure storage space for cleaning supplies and equipment

6. Client Responsibilities

• Provide accurate information about the facility and cleaning requirements
• Notify us of any hazardous materials or conditions present
• Secure valuable items and confidential documents
• Remove excessive clutter or debris before scheduled cleaning
• Notify us immediately of any concerns or issues with service

7. Our Guarantees

• Professional, trained, and background-checked cleaning staff
• Use of appropriate cleaning products and equipment
• Compliance with industry standards and safety regulations
• 100% satisfaction guarantee - we will re-clean any area that doesn't meet expectations

8. Insurance and Bonding

Rosie's Janitorial Services maintains general liability insurance, workers' compensation insurance, and bonding for employee protection.

9. Liability

We are not liable for pre-existing damage, items left unsecured, or damage from conditions beyond our control. Claims must be reported within 24 hours of service.

10. Cancellation

Clients may cancel services according to their service agreement, typically requiring 30 days written notice. We reserve the right to terminate services for non-payment, unsafe conditions, or violations of these terms.

11. Governing Law

These Terms of Service are governed by the laws of the State of California.

12. Contact